I am writing this review to express my deepest gratitude for the exceptional service provided by Natalie to support the sale of our London home. From the moment she took over our case, we were met with an unparalleled level of expertise and care.
We would like to thank Natalie for her remarkable ability to explain complex legal jargon in the simplest and clearest manner. With unclear information from our solicitor, Natalie took the time to ensure that we fully understood the intricacies of the sale. Her dedication to breaking down the complexities of the law was truly commendable and made us feel empowered throughout the process. It is clear Natalie has an extensive knowledge of the industry and her insights and guidance were invaluable.
One aspect that stood out was her commitment to keeping us well-informed. Her continuous updates from both sides of the case were greatly appreciated. Not only did she provide us with accurate timelines, but she also offered valid reasoning behind each step. This level of transparency and communication gave us a sense of reassurance and confidence in the progress of our case.
Beyond Natalie’s professional capabilities, her personal qualities made the experience even more remarkable. Her kindness and patience were evident at every stage of our interaction. She took the time to listen to our concerns, address our questions, and provide the support we needed. With us being in a different time zone, she even took this into account when speaking to us. Her personable and professional demeanour created a comfortable and trusting environment.
Despite joining our case in August 2023, she seamlessly integrated herself into the process. She made it a priority to familiarise herself with where the case originated and consistently stayed on top of emails and correspondences. Her dedication and involvement made it feel as though she had been with us since the beginning, which we greatly appreciated.
In conclusion, we cannot thank Natalie enough for the outstanding service she has provided. Her professional advice, exceptional knowledge, and genuine care made a significant difference in our journey. We are grateful for her unwavering support and would highly recommend her services.
A
Alanah & George H
1 month ago